Top College News Subscribe to the Newsletter

Editorial: Give student leaders the training that they need

Published: Saturday, September 17, 2011

Updated: Thursday, September 22, 2011 18:09

Burned into the memory of even the most distinguished upperclassman is that feeling of quiet dread that struck upon arrival at college. No matter how far one has climbed the social ladder since then, it is impossible to forget those initial moments of freshman year in which everyone was a stranger in a strange land.

Perhaps the memory of that unpleasant blip is what prompted so many of our peers to become mentors, advisors and residential assistants to the incoming class of 2015.  With 447 students – approximately 20 percent of the student body­ – now dedicated to assisting first-years in their transition from greenhorns to proud Thoroughbreds, one would be hard-pressed to charge our college with negligence of the freshman condition.

Every year those students who take up this noble task ­– through Residential Life, SGA, peer mentoring or club leadership – arrive weeks earlier than their classmates. They are trained in those arts of counseling and guidance so that the first-years arrive to a capable crew. There is no question that some coaching is needed to equip these volunteers with the skills they need to work with struggling freshman during Pre-Orientation and First Year Experience programs. But over the past few years the nature of those training activities has taken a strange turn, and this year's schedule pushed the program's deficiencies to the forefront.

First and most troubling is that this training, meant to impart practical counseling skills, has become bogged down by so many games and mediation techniques. First the mentors and RAs try them on each other, and then when the freshmen arrive they pass the trust building onto them. These exercises range from the more standard icebreakers ("who would you bring to a desert island…") to silly diversions such as jumping around on newspaper "lily pads" to rather heavy dialogues where students are asked to share the skeletons in their closets.

So it makes sense that several peer mentors witnessed their assigned freshmen sit out these activities, or even slip away from the group altogether. It is also true that still others did enjoy them. But what the deserters understood is that the purpose of such exercises is something quite distinct from helping first years adjust to college life. Compulsory bonding, whether via "Apples to Apples" or a heart-to-heart, really does little to build genuine trust and only reduces time spent on legitimate service to the freshmen.

What might such legitimate service include? These kids have just arrived on campus, and what they want is simple. It is information: about their ID cards, or residency, or accommodations for dietary restrictions. First years are less concerned with the lily pads and secrets than they are that life will retain a structure and rhythm here at college. They would be better off with a team of ‘Skidmore experts' at their disposal rather than a troupe of well meaning but improvising mediators. And many a trainee will tell you: not only did I walk away from the emotional bits frustrated, but they didn't even shed any light on my job.

Their irritation can be justified further. Speaking to upperclassmen that participated, all estimate that over half of the schedule for the training period was devoted to the games and feelings. These are hours that student leaders could have spent in practical preparations, finalizing plans to insure the best possible experience for their incoming students. Shaving the superfluous bonding time off of the schedule would have made for a more productive, more efficient, and ultimately less cringe worthy week.

There is no reason to quarrel with the aims of training, only the heavy-handed execution. First years should certainly feel as though they have support from the upperclassmen that serve as mentors and RAs. To be frank though, those older students are not there to solve first years' problems, only to guide them toward those resources on campus that can. A week of training does not make a peer mentor a certified counselor, and while mentors are the first line of resources for first years, ultimately the troubled students must be funneled toward those best equipped to actually help them, be they at Health Services, the Counseling Center, or anywhere else. Therefore there is no need for an instituted emotional connection and every need for a clean, practical program to which the trainees can adhere.

In the current state, everyone feels ambushed: the upperclassmen dedicate day after day to drills everyone said goodbye to in high school, and do so to the detriment of their clubs and duties. Meanwhile, the freshmen are not given concrete, useful direction amidst the mandatory bonding sessions. Securing a welcome and supportive college community for those entering is, as always, a worthwhile task. But sometimes scaling back our efforts, doling out straightforward jobs and letting the campus breathe achieves what a compassionate but overbearing program never could.

Recommended: Articles that may interest you

7 comments

Merlin
Tue Sep 27 2011 13:39
"These exercises range from the more standard icebreakers ("who would you bring to a desert island���") to silly diversions such as jumping around on newspaper "lily pads" to rather heavy dialogues where students are asked to share the skeletons in their closets."

So true. Throughout college I was continually appalled and embarrassed that Freshmen, and students of all classes, when entering a quintessential realm of adultness, are asked to participate is such nonsense. A grown man or woman entering a prestigious academic institution and being asked to play frivolous childish games. Student leaders and res life people should be organizing debates or at least framing games around important questions regarding diversity, ethical conduct at the college, or just something that matters at all, rather than asking students to embarrass themselves playing 1st grade level "icebreakers."

dfranks
Mon Sep 26 2011 20:12
The piece of this article more than anything, besides the hit on mediation tactics and effectiveness was this quote: "...what they want is simple. It is information: about their ID cards, or residency, or accommodations for dietary restrictions. First years are less concerned with the lily pads and secrets than they are that life will retain a structure and rhythm here at college." This quote in partner with the commentary of upper classman having the upheld and correct opinion in the matter sets me off, though of course I am responding to this logically and with hope that the writer of this article will realize the actual damage this editorial has done.

The lack of emotion and emotional credit attributed to the freshman is offensive. I know that as an RA I went through two weeks of training all day long. And MOST of that was purely informational. The difference between us and the computer that can also tell you this information is the fact that we are here as a safety net for those freshman, sophmores, junior, or seniors (ANYONE LIVING IN THE DORMS...this is for RA's) who might need an neutral ear to reflect their thoughts. Yes, the majority of residents will adjust fine, but this article is a slap in the face to any person utilizing these people as an emotional or guidence resource. This writer thinks they are talking for the benefit for the freshman, when really they pulling an established based that is there for emergencies (therefore optional and as a safety precaution) for all residents.

The lacking of actual trained staff cited in the article also adds to the unprofessionalism expressed in the piece. Any RA, PM, BM, HE, PA...all of us are trained to refer a student to Health Services and the Counseling Center when the problem is serious, or even not serious. BESIDES the fact that mediation isn't giving advice but more reflective and merely questions for the mediated to respond to.

Everyone is entitled to their opinion, but this piece is more than this, it IS a one sided rant on a system that this writer seemingly has no part in. I'd love for the "Editorial Board" to have a meeting with Fight Club with Duke Fisher, and or David Karp there. I want more than anything for them to realize the power of mediation and the falsehood in the accusation riddled with anger expressed in the piece.

More over the piece is quite ironic because the writer is letting out anger and hurting others in this public article when the very people and system they write about is here to talk out these kinds of outward aggressions.
pdiamond
Mon Sep 26 2011 11:49
I think it is a large and false generalization to suggest that a single student leader can effectively create a game, activity, or source of information that appeals to every student for whom he or she is responsible. Fortunately, that is not the purpose of these student leaders on campus.

Having been involved in mediation training last year, and being a veteran RA, I know that a lot of students do find the ice breakers stupid and a waste of time, and do have questions about how to navigate their first year at college. But the best thing any student leader can do is try to appeal to the majority of the students he or she is responsible for. Not everyone will like the same things. There will always be the people who come for the pizza, and leave before the movie. There will always be the people who look forward to it.

The goal of student leaders is not to make everyone into best friends, not to make perfect events everyone likes, and not to be the one and only ultimate source of information. Not everyone likes the same things. They just don't. So instead, the goal is to be available for students if they have questions or need to talk, and to foster an environment in which the MOST students possible can enjoy themselves and make friends on their floor or in their building. Nobody is being forced into friendships. The thing is, there is no all-encompassing activity that will instantly make everyone into best friends. Some will love it, some will hate it. That's the nature of "social beings," such as humans. Fortunately RAs and PAs are trained to provide information and activities in many formats, with the aim of at least one thing appealing to each student.

As for things like opening your mailbox, what an RA or PA tells a student doesn't stick long enough to get to the post office; you'll get to your box, and then ask the person working there how to find your code or how to get the code to open. There's also a nifty post office website that explains it (Google search: Skidmore post office, it's the first hit, and there is a giant button labeled "Student Mailbox Information," the internet has made this resource widely available). That's what happens. For students who don't figure it out themselves, RAs and PAs already know how to tell students that they can find their mailbox code online. Furthermore, I sincerely hope that nobody who is leading other students on campus needs to be trained to interact with other people or answer basic questions, and if so I move to screen leadership positions better, not to improve training.

This article really sounds like someone bitter venting. Everyone is entitled to an opinion, but this article and the followup anonymous post do not seem to have any genuine support other than the individual author's personal experience. Take ownership of your rant/opinion ("anonymous," really? If you don't feel comfortable putting your name on, maybe you shouldn't put it in the paper. It's not exactly a controversial topic, with the possible exception of your opinion. There's nothing wrong with expressing yourself, but I fail to see any reason to remain anonymous...).

jdubin
Mon Sep 26 2011 10:18
My role on campus and my reason for being at the training this fall was as a Peer Advisor, one of the students who guide first years on the pre-orientation programs. As a PA, my main role was mostly complete by the time classes started. We asked students to fill out surveys about their experiences on the trip so we can improve the programs going forward. The Skidnews writer seems to think we have become "bogged down" by the "silly diversions" of ice breaker games, designed to help the students relax as they adjusted to college life. What I found reading these surveys is that the students on my pre-or, about 25 freshmen, responded well to the ice breakers. Many of them listed specific games that they liked by name, and said that certain games were important to keep for coming years because they helped them feel comfortable as a group. These games were games that I learned in the leadership training earlier this semester.

Skidnews is quick to point out that what first-year students crave in their first few moments at school is information about the school. To me, it is logical that information about the school wouldn't be given at leadership training to students who are currently at the school. I think the expectation is that, as students who have been at Skidmore for a year or more, we know about our surroundings. The training was meant to teach us how to communicate this information to them in an effective way. On our pre-or program, one of the games we played is called "What's the deal with?" a game that lets freshman ask the PAs questions about the school. Not only did it give them a safe space to find out about what was in store, it really put our mediation skills to the test. Many of the things they wanted to know about were challenging, personal issues and I know I wouldn't have been able to answer in a responsible way if it wasn't for the communication skills we discussed in leadership training.

I agree that "securing a welcome and supportive college community for those entering" is the goal or all of us involved in student leadership. What is apparent from this article is the lack of effective communication and a positive attitude, two of the main features of student leadership training that I believe are key to the transition to college. Instead of seeing the leadership training as the only way to go about introducing students to college, we should take the important skills highlighed in the training program and apply them to our specific programs as the need arises. I believe the first years, and the student body as a whole, benefits from having a large group of committed, encouraging communicators.

nalvarez
Mon Sep 26 2011 00:39
The attitude of this article made me feel a pang of relief to have left Skidmore. The snarky and snobbish tone, coupled with the complete lack of information and background research, made for, what I would call, an irresponsible article clearly meant more as a venting piece (though with excellent use of adjectives), than an actual look at student leadership training across campus, with an opinion presented afterwards.I am a recent graduate and was sent this article by a few friends who are still students; I was and they still are involved in several of the groups and offices referenced in this article. During my time at Skidmore, I was an E-Board member of FIGHTClub, a Head Resident, a Peer Mentor, a Peer Advocate for the Center for Sex and Gender Relations, and took leadership positions in my on-campus jobs and academic pursuits. My training in what the Editorial Board calls "diversions" and "superfluous bonding time" quite literally made all the difference in my ability to effectively perform my duties in each role.I am astounded that a school that prides itself on the four strategic goals of 1) Student Engagement and Academic Achievement, 2) Intercultural and Global Understanding, 3) Informed, Responsible Citizenship, 4) Independence and Resources can have fostered an attitude that seems to condemn the very things Skidmore stands for (in writing and quite officially, I might add: http://cms.skidmore.edu/planning/goals/index.cfm).The introductory statement of the goals webpage reads thus:"Our overarching objective, therefore, is to become a College that fully realizes the objectives of our Mission: one that inspires, challenges, and supports the highest levels of excellence for all our students, not just for some or even many of them " as evidenced by their achievements in realizing the values of engaged liberal learning while at Skidmore and expressing them throughout their lives. The Skidmore we envision expects that an intellectually rigorous, transformative educational experience will lead to graduates whose achievements at Skidmore will launch them into the next phase of their lives, who are prepared to function effectively in the complex and increasingly diverse world of the 21st Century, and who understand and embrace the responsibilities of living as informed, responsible citizens. Moreover, we expect our alumni to remain deeply connected to one another and to Skidmore as a continuing source of inspiration and support."It is clear to me the students referenced by the Editorial Board are not open to any type of learning that consists of things other than vocabulary, equations, and dates; that is to say, learning that does not produce a letter grade or a resume building experience.I encountered this problem often in my time at Skidmore. As a social science major, my classmates and I were constantly on the hunt for volunteers; yet, unless the students did not have to commit much time or effort to help, or else were getting something they deemed "worth their while," we often only had one or two volunteers out of a student body of roughly 2,500. This relates directly to the goals of 2) Intercultural and Global Understanding and 3) Informed Responsible Citizenship, which these trainings emphasize. As Skidmore students, all of whom pledge to follow the honor code during the first days of our college career as young minds who accept membership in the Skidmore College community and, with full realization of the responsibilities inherent in membership and do agree to adhere to honesty and integrity in all relationships, to be considerate of the rights of others, and to abide by the College regulations it baffles me that training that encourages respect, accountability, involvement, and integrity has now become "not worth our while."Reflective listening, problem solving, recognizing patterns, recognizing and setting boundaries - all of these skills are essential in being independent, informed, responsible, understanding, EFFECTIVE citizens. This article states that taking the time to listen to and understand each other, to consider and respect one another, is SUPERFLUOUS. Please, take a moment to consider the implications of that.If I had not been able to recognize and identify the needs, topics, emotions, and opinions in each situation I dealt with, I would have been utterly useless in pointing each student who sought me out in the right direction. Anyone can say, "you should go to the counseling center." I would ask the Editorial Board and its referenced how often that statement alone, while it is "concrete" and "direct," succeeds in making students feel comfortable or confident enough to go. Some never will; however, it takes a well trained, empathetic, EFFECTIVE student leader to validate someone's needs and emotions, clarify the topics and opinions of that person alongside them, and then, after building a support network of trust with that student, suggest options that could help them further....
clord1
Fri Sep 23 2011 18:29
Let me start by saying, what I got from this article is mediation training, conflict coaching training, and overall experience dealing with other emotions and making emotional connection is a waste of time. Please correct me if I am mistaken as I am not the best reader sometimes.I am not a peer mentor so I do not know what type of training would be beneficial to them, but for me the leadership training (especially the parts about feeling) was very beneficial and I feel like I learned a lot of useful information. This is my 3rd year in Reslife. I have been an RA and am currently a UA. Also I am a trained mediator who mediates in Saratoga Springs, and am a co-president of FightClub (aka conflict resolution club). Sure it is super important to know the campus resources, but by far the most useful training I have received was from Duke Fisher (mediation trainer). He taught me how to really hear people, how to be fearless, how determine people's needs, and through that help others find their own solutions. This training taught me how to better connect with people which is by far the most useful skill I have learned at Skidmore.You say that "First and most troubling is that this training, meant to impart practical counseling skills, has become bogged down by so many games and mediation techniques." I am not a trained counselor, and while I have talked to several, I do not have the necessary information to discuss their techniques confidently. So I ask you, what counseling skills you believe we should be taught? I do not know how much you know about mediation and counseling techniques but in my experience as an RA and UA, I have found the mediation techniques to be the most useful of any that I have learned thus far. Not only that but these techniques really allow me to get to know people in a deeper way than I otherwise would, but this depth helps me make connection with people I otherwise never would have the pleasure of knowing.It is true that there are games involved in this type of training but those games are necessary. They get people up and awake, they are fun, they force you to interact with others and gain perspective that otherwise you would never realize, and they all have a message. These games are far more than just fun, they are meant to open your eyes to human tendencies and deeper meanings. I find them to be a great teaching tool.For example, the game known as "people to people" (when 2 body parts are called and you have to connect them with your partner) is about finding a solution when, at first there seems like none. Also, at the end of training, a sticker of certain color and numerical value was placed on everyone's forehead so that no one knew what his/her sticker looked like. The directions were to organize ourselves into groups as fast as possible without talking. While playing the game, I had to admit it was a lot of fun. Afterwards we debriefed and I realized how exclusionary groups are. I saw that people (myself included) naturally organized based on the color and number of his/her sticker, but worst of all we are highly exclusionary to those that we deem to not fit in. I thought everyone was having fun with the game but I soon realized that some people did not have any group to be a part. Those people did not have as much fun as I did.I agree that bonding should not be compulsory for first years or anyone else. No one should be forced into meeting people, but everyone should be given the opportunity! I also agree that first years want structure and a rhythm but I feel as though you overlook the benefits of "lily pads and secrets." You say that "Speaking to upperclassmen that participated, all estimate that over half of the schedule for the training period was devoted to the games and feelings. These are hours that student leaders could have spent in practical preparations." I understand that other preparations are necessary but I also feel as though this emotional preparation is most important. My job in ResLife is to help incoming students adjust and feel comfortable at Skidmore. In order to do this I need to be able to hear what is going on no matter how difficult or scary the topic of discussion may be to me. That is why we talk about emotions and feeling, to feel what it is like to deal with others problems. That way, when someone approaches you with a problem you are able to be present and helpful rather than be lost in your own fears or beliefs.This training is not going to give you the tools to solve everyone's issues, nor should you be feel obligated to. I think that it is necessary to direct people to other services that can be useful. In my experience, that "funneling" has everything to do with emotional connection! I have seen my fair share of people in need of help, whether it be mental or physical and I have seen many of those people initially refuse to go. I truly believe a sense of trust between student leaders and those in need of help or...
Anonymous
Mon Sep 19 2011 09:32
What is nice about humans is that we are naturally social beings. Forced friendships are superfluous and ineffective; friends will be made, it is inevitable, but figuring out how to open your mailbox, not guaranteed. I remember feeling lost and frustrated when it came to book buying. I also had to help about twenty people navigate the registrar's website. Could we at least have logistical ice-breakers?




log out